Grandbux Forum

Update cash balance

Started by jb971 2018-10-07 at 08:09
3 replies to this topic
jb971
Level 40 Member
Posts: 35
Received: $1732.5140
Balance: $1.6000
Referrals: 20
Hello since July 9, 2018 I miss $ 792.40 in my cash balance that you removed to validate a withdrawal of $ 60 but you have not delivered. thank you to check please.

Here is the discussion

Dear blirando,

As you know only our payza users are blocked to withdraw because only our payza funds were frozen. However %90-95 of our all funds were in our payza account and eventhough our payeer account is working we do not have enough balance in there. I have talked to our admins and we can let you withdraw $60 from you cash balance. you currently have $852.40. We are validating $60 and the rest will be added back to your account after your cashout.

Kind regards,
Grandbux Support
Admin
Posts: 2646
Hello,

Please kindly notify the support team via ticket that you have not been able to withdrawal the approved amount yet. Thank you

Sincerely
Grandbux Support
jb971
Level 40 Member
Posts: 35
Received: $1732.5140
Balance: $1.6000
Referrals: 20
Hello I have already been able to withdraw the amount in question my for 3 months my withdrawal balance has not been updated.I miss it 792.40 $. I already sent tickets thanks for your quick answers
jb971
Level 40 Member
Posts: 35
Received: $1732.5140
Balance: $1.6000
Referrals: 20
solved thanks