Terms and Conditions

TERMS OF SERVICE

This is a binding agreement between Grandbux/Grandteam LLC and you as a member, user, advertiser. By using the Internet site located at www.grandbux.net (the "Site" or any services provided in connection with the Site (the "Service"), you agree to abide by these Terms of Service, as they may be amended by Grandteam LLC ("Company") from time to time in its sole discretion. Company will post a notice on the Site any time these Terms of Service have been changed or otherwise updated. It is your responsibility to review these Terms of Service periodically, and if at any time you find these Terms of Service unacceptable, you must immediately leave the Site and cease all use of the Service and the Site. YOU AGREE THAT BY USING THE SERVICE YOU REPRESENT THAT YOU ARE AT LEAST 18 YEARS OLD AND THAT YOU ARE LEGALLY ABLE TO ENTER INTO THIS AGREEMENT.

1. USER ACCOUNT

1.1. It is prohibited to transfer or sell accounts.
1.2. As your password must be kept secret from others, we store it in an irreversible format. Guarding your account is your responsibility, and we shall not be made liable for any improper access to your account due to password management issues.
1.3. You can only have one account. Any attempt to create more than one account will lead to the termination of all of them. This also applies to your payment account which must be unique and not shared with any another user.
1.4. Only one account per computer is allowed to fill out the survey. If more than one account in a single computer attempt to fill out the same survey , all of those accounts will be permanently suspended immediately.
1.5. Each survey can be answered by a single account using the same IP per 24 hours. You can use multiple unique IP addresses to login. However, logging in from proxies/VPN or shared network environments (such as, but not limited to schools, LAN houses, cybercafés, etc.) is not allowed. Any attempt to do otherwise may lead to the termination of your account.
1.6. Your email addresses will not be shown unless you choose to do so via settings page under privacy section. We do not sell members private information including email addresses under any circumstances.
1.7. Grandbux will not modify any user account upon request. Upline and username change requests will be declined.
1.8. Users using false information when registering or changing their personal settings will have their account suspended. 
1.9. Users are required to activate their personal pin codes , which is necessary for important transactions such as purchasing products , transferring funds , or cashout. All members are responsible of keeping their pin codes safe and in reach, as the pin codes cannot be reset for security reasons.

2. FORUMS, GENERAL USER BEHAVIOR

2.1. You have access to reading the Forum, except for private areas.
2.2. You can post in the forums after completing at least 100 survey questions upon completing the registration process and logging in. 
2.3. Any implication of racism, sexism or abusive comments will never be tolerated and will lead to suspension of forum use as well as permanent account suspension. Grandbux will not tolerate any disrespectful attitudes, insults, and meaningless inflammatory posts towards either the members of Grandbux or Grandbux staff/ associates.
2.4. You will always have the right to express yourself without offending other users. 
2.5. Such actions for the purpose of publicity, provocation, attempts to get referrals, money offers / transfer/ exchange/ money requests and the offer or request of services are not allowed on Grandbux. Spamming the forum with nonsense posts/messages, duplicated posts/topics, illegal content, sharing email addresses, social website links is also not allowed.
2.6. Any accusation without proof, intimidation, threat or disrespect against Grandbux and / or Grandbux staff / assistants, here or elsewhere will be seen as disrespectful and may lead to the removal of the privilege of using the Forum as well as the permanent suspension of your account, temporary suspension of membership or any other benefits.
2.7. Posting topics or messages that may directly or indirectly be prejudicial to Grandbux, its users, sponsors or service providers will be considered offensive and may lead to suspension of forum privileges.

3. REFERRALS AND REWARD PROGRAM

3.1. You can refer unlimited amount of people and be eligible to earn from their ad sales within the first 30 days of their registration. 
3.2. Every one of your referrals, as users, must have a valid full name, and an unique email address.
3.3. You must not send unsolicited email or force anyone in any other way into becoming your referral.You also cannot use any service that attempts to sell you fake referrals. We will verify such incidents and they will result in account termination.
3.4. All referrals purchased onsite are real members who recently registered on Grandbux with genuine interest. They are to be distributed without any prediction or assurance of how actively they will be using the site in the future; therefore, direct referrals have no return policy. Additionally, If anyone of your referrals does not stay active within certain amount of days, they might be removed from your downline in order to let you have an open space for potentially active referrals. Members are given the option to delete their inactive direct referrals with a small fee.
3.5. You may only earn affiliate commission from the directly assigned referrals via your affiliate link as well as from the ones purchased via Grandbux.
3.6. Collecting referrals onsite is subject to availability.
3.7. The affiliate commission you earn from the ad sales of your referrals are related to your current level, which is part of the reward program. To maintain the current level, certain number of survey questions must be answered by the expiration date shown. If the requirement is not met by the expiration date, your current level decreases to lower one.
3.8. Changing the up-line is not allowed.
3.9. All members earn ad exchange credit per survey completion based on their reward program and free to use their ad exchange credits to receive exposure without any fee. The ad exchange credit ratio per survey completion varies based on the level status.
3.10. Ability to earn commission or any incentive by the activities of referrals is a part of a reward program, and subject to change without further notice.

4. PAYMENTS TO USERS

4.1. All payments will be made via Payza (primary payment method). Other payment methods are subject to restrictions. You can only request to be paid to the primary payment processor you've used to make the most of your purchases in monetary amount.
4.2. Grandbux reserves the right to update or hold the affiliate earnings of a member prior sending the payment. Verification of your account is required to be eligible for cashout. In order to verify your account, you will be asked to provide legit documents. The name you use when you register must exactly match the name on the identification. After verification, payments will be succesfully made instantly or within 48 hours after being requested if the payment processor services are down.
4.3. Minimum withdrawal limits vary by membership. A fee (0.50$ + %10) will be deducted due to merchant services.
4.4. You can only request one payment at a time. You are not allowed to have multiple payment accounts from the same processor. Changing payment account is prohibited (unless it is misspelled) in order to avoid possible hack/withdrawal actions.
4.5. You must have a correct and verified payment account in your own name. All payments will go directly to the user's email address or payment ID and cannot be canceled or sent again. To have your payment sent by the payment processor, make sure you are logged in from a country where the payment processor allows members to receive money to their accounts. 
4.6. We are responsible only for submitting your payment to the payment processor. Any action after that is to be handled by the payment processor's support.
4.7. Users must accept the payments made to their payment accounts in 30 calendar days or will have the payment canceled and it will not be refunded.
4.8. Your payment processor account must be fully functional and have no limitations for investment and/or withdrawals. Investments from limited or frozen payment processor accounts will be automatically denied. Withdrawals to limited or frozen accounts will be denied and will not be refunded to your Grandbux’s cash balance. Member can not change their payment information if the payment processor suspended their account.
4.9. Any refund of any payment we send you will be ignored and it won't be added back to your account nor sent again.

5. ADVERTISEMENTS/SURVEYS

5.1. You, as a user, can only earn XP and Ad Exchange credit from each survey feedback you provided once each 24 hours. Survey questions are located at the end of the slider of survey.
5.2. We accept any kind of advertisement except for pages that break out of frames, have malicious code, redirect to another page, have adult, illegal content, contain any kind of multi-level offers or contain referral sales. Also, any advertisement that uses the name of Grandbux for any unrelated services is not tolerated. Your advertised webpage must load within 10 seconds as the progress bar counting the exposure period will begin by then. Advertised website should be able to support high traffic per second. 
5.3. Members are recommended to view the advertisements via a computer connected to high speed internet with unique IP .
5.4. We reserve the right to deny any advertisement that we do not see fit to be displayed. By advertising your website, you authorize Grandbux to display your content publicly.

6. PAYMENTS TO GRANDBUX

6.1. All payments are to be made using the links available in the "My Account" section of Grandbux. No other method of payment will be accepted. 
6.2. All payments must be from verified accounts, and any failure to correspond this requirement may lead to cancellation and the amount will be refunded back to your account. 
6.3. All chargebacks or failed transactions made on your payments will lead to suspension of an account.

7. ANTI-CHEAT POLICY

7.1. Each attempt, in any way, to hack into the system will be logged.
7.2. Grandbux/Grandteam LLC will be monitoring all hacking attempts and may take legal action in respond. 
7.3. Using any sort of programs that automates tasks or view advertisements for you is strictly prohibited and will face a proper action.
7.4. Any attempts of piracy and/ or unlawful act will lead to account suspension immediately.

8. ACCOUNT SUSPENSION

8.1. Grandbux/ Grandteam LLC have the right to suspend any account at any time for a valid reason including, but not limited to, the disrespect of our Terms of Service. Moreover, any misuse of reward program will lead to the reversals of rewards. Members are not allowed to offer cashbacks to the ones who have no genuine interest in our services. Purchasing ad services for the mere purpose of sending commission to the upline is strictly prohibited. 
8.2. Once an account is temporarily suspended, all the balances will be reset, and after permanant suspension all the referrals will be removed and no refunds will be given.
8.3. Suspended accounts will be archived and you cannot register using the same name, username or email addresses.
8.4. After 30 days of inactivity, your account will be temporarily suspended and permanently suspended after 120 days of inactivity.
8.5. We won't delete user's accounts for any reason even if they are active, terminated or suspended. Any owner of the suspended account due to inactivity will need to open or request a new account.

9. REFUND POLICY

9.1. The purchase of referrals are non-refundable.
9.2. The purchase of exposure packages for all advertisement types are non-refundable.


10. LIABILITY

10.1. Grandbux/Grandteam LLC will not be liable for any kind of delays , loss or failures that are not directly related to Grandbux and therefore beyond our control.
10.2. Grandbux/ Grandteam LLC reserves the right to alter the Terms of Service at any time, including fees, special offers, benefits and rules, amongst others, and also reserves the right to cancel its services any time and without any notice.
10.3. Grandbux/ Grandteam LLC will not be held responsible for any losses of its users, advertisers or advertisements. This also includes every supplier we depend on.
10.4. Grandbux/ Grandteam LLC is not responsible for any tax payment for you on what you receive from us. It's your responsibility to declare what you've received and pay your country's taxes.
10.5. Grandbux provides advertisement services with affiliate commission as part of the reward program and users' earnings merely depend on their own efforts and management skills.

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